Student Services Administration Professional II


Job title: Student Services Administration Professional II

Company: University of Arizona

Job description: Student Services Administration Professional II
Posting Number req10600
Department School of Govt & Public Policy
Department Website Link sgpp.arizona.edu
Location Main Campus
Address Tucson, AZ USA
Position Highlights

The School of Government & Public Policy (SGPP) in the College of Social and Behavioral Sciences (SBS) is seeking applications for a Program Coordinator to support the management of student programming for our undergraduate students and graduate students in our UA Online campus, which currently includes a BA Law, BA Political Science, BS Public Management & Policy, and MA International Security Studies. The successful candidate should work well in a fast-paced environment. They should be a self-starter with pro-active, professional communication and leadership talents. This position will coordinate regularly with the administrative, advising, and business staff in SGPP.

The School of Government and Public Policy is a growing and vibrant academic community housing scholars of Political Science, Public Policy, and Administration and Management, and offers in person and online Bachelor’s and Master’s degrees, as well as an in-residence PhD. Additional information on the SGPP is available at http://sgpp.arizona.edu/. SGPP is situated within the College of Social and Behavioral Sciences (SBS).

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please .
Duties & Responsibilities

Curriculum & Enrollment Responsibilities:

  • Maintain and update schedule of classes
  • Submit new courses, changes, and course deletions
  • Monitor student status, class enrollments, SCH, majors, enrollment trends, work with unit and business center on reports
  • Submit proposals for new majors, minors, certificates
  • Support curriculum committees and Director of Undergraduate Studies and Program Directors
  • Maintain and Process external awards (scholarships & stipends)

Graduate Coordination Activities:

  • Coordinate graduate student admission process to include processing applications, communication with applicants, admission letters, GradApp system management
  • Monitor students status, including course enrollment, leaves of absence, GradPath forms and graduation requirements, and assist students as necessary
  • Support to Online Graduate Program Director
  • Coordinate grad student events such as recruitment, orientation, graduation
  • Collaborates with Arizona Online, Career Services, and other university offices to ensure smooth operations of online programs
  • Maintain grad student files and handbook
  • Additional duties as assigned

Marketing Support & Student Outreach Responsibilities:

  • Assist with the dissemination of program-wide communications with current students via dept listservs, social media, SGPP websites, and online student newsletters
  • Respond to queries from current and prospective students and be able to provide program, academic, and other UA policy information
  • Contribute to SGPP student centered events (eg. student recruitment, invited speakers, professional development opportunities, program informational sessions, award ceremonies, graduation, etc.)
  • Assist with undergraduate student summer orientation and events for online transfer students;
  • Attend and participate in the department’s undergraduate and graduate committees and team meetings

Knowledge, Skills, and Abilities:

  • Excellent oral and written communication skills
  • Excellent time management and analytical problem-solving skills
  • Extensive knowledge of UArizona student policies and procedures
  • Skills in developing and maintaining positive working relationships and ability to interact effectively with a diverse array of individuals and groups
  • Ability to multi-task, meet deadlines, and work in a high volume, fast-paced environment
  • Knowledge of Outlook, Microsoft Office Suite, Qualtrics, UAccess Student, GradPath, Schedule, and Analytics
  • Knowledge of basic accounting/budgeting procedures
  • Ability to work well in a fast-paced environment
  • Ability to be a self-starter with pro-active, professional communication and leadership talents

Minimum Qualifications

  • Bachelor’s degree
  • Minimum of 3 years of related experience

Preferred Qualifications

  • Master’s degree in public admin, higher education, management, or related fields
  • 3 or more years of Higher Ed experience with student programming

FLSA Exempt
Full Time/Part Time Full Time
Number of Hours Worked per Week 40
Job FTE 1.0
Work Calendar Fiscal
Job Category Student Services
Benefits Eligible Yes – Full Benefits
Rate of Pay $42,620 – $44,000
Compensation Type salary at 1.0 full-time equivalency (FTE)
Grade 6
Career Stream and Level PC2
Job Family Student Services Admin
Job Function Student Services
Type of criminal background check required: Name-based criminal background check (non-security sensitive)
Number of Vacancies 1
Target Hire Date 8/1/2022
Expected End Date
Contact Information for Candidates General questions can be directed the School of Government & Public Policy Administration Manager, Angela Hackett at [email protected]

Open Date 6/22/2022
Open Until Filled Yes
Documents Needed to Apply Resume and Cover Letter
Special Instructions to Applicant
Diversity Statement At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As an Hispanic-serving institution and a Native American/Alaska Native-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

Expected salary: $42620 – 44000 per year

Location: Tucson, AZ

Job date: Fri, 24 Jun 2022 05:23:42 GMT

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