HR Shared Service Consultant- USA/CAN/LATAM


Job title: HR Shared Service Consultant- USA/CAN/LATAM

Company: Ford

Job description: Título

HR Shared Service Consultant- USA/CAN/LATAM

Detalles del empleo

WHO WE ARE: Ford Motor Company was built on the belief that freedom of movement drives human progress. It’s a belief that has always fueled our passion to create great cars and trucks. And today, it drives our commitment to become the world’s most trusted mobility company, designing vehicles or a smart world that help people move more safely, confidently and freely. To do this, we are investing in technology, and businesses focusing on micro-transit, commercial solutions for fleet customers, enhancing the vehicle ownership experience and developing the Transportation Mobility Cloud, which will host mobility-related solutions.

THE ROLE: Accurately completes transactions utilizing HR Shared Services procedures, policy manuals, knowledge management system and other reference materials

  • Strives to exceed HR Contact Center Key Performance Indicators (KPIs)
  • Partners with HR Operations Supervisors and Technology Specialists to develop HR subject matter knowledge to increase data quality
  • Escalates team member inquiries in a timely manner when additional research or analysis is necessary.

YOUR IMPACT:

  • Demonstrated effectiveness working with contact center technology including but not limited to case management, knowledge management, document management, electronic signature tools and Human Resources Information Systems (HRIS)
  • Knowledge and understanding of various HR processes
  • Ability to identify frequent transactional issues and work with the HR Operations Supervisor to suggest process, procedure and training improvement opportunities
  • Ability to identify issues, perform analysis and solve problems based on data or available information
  • Ability to communicate effectively through written and oral communication
  • Ability to effectively collect and provide HR information to employees and People Leaders
  • Ability to understand and respect the concerns, interests, and opinions of others
  • Ability to remain flexible with staff scheduling changes and time zones
  • Multi-tasking in a fast paced environment
  • High level of attention to detail, able to perform tasks accurately and completely

WHAT YOU’LL NEED:

  • Preferred, but no mandatory, Bachelor Degree in Human Resources Business Administration, Psychology or Communication.
  • Preferred, but not mandatory, Experience In Shared Services
  • Mandatory, Advanced English
  • Preferred, but not mandatory Portuguese

COMPANY DESCRIPTION: Ford Motor Company is a global company based in Dearborn, Michigan. The company designs, manufactures, markets and services a full line of Ford cars, trucks, SUVs, electrified vehicles and Lincoln luxury vehicles, provides financial services through Ford Motor Credit Company and is pursuing leadership positions in electrification; mobility solutions, including self-driving services; and connected services. Ford employs approximately 190,000 people worldwide. For more information regarding Ford, its products and Ford Motor Credit Company, please visit corporate.ford.com.

DISCLAIMER: Ford Motor Company is an Equal Opportunity Employer, as we are committed with a diverse workforce, and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran and basis of disability.

Id. de solicitud asignado automáticamente

61356BR

Disponibilidad para viajar

No

Nivel Idioma Inglés

Avanzado

Tipo de Contratación

GSR

Localidad

Santa Fe General Office

Rotación de turnos



Expected salary:

Location: USA

Job date: Sat, 04 Jun 2022 04:31:49 GMT

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